SMS Frequently Asked Questions

How To Text CHOM:

1. On your cell phone, start a new text message.
2. Enter the destination number: 11977
3. Send the message to your favourite station.
4. Receive a key word!  You will receive a message to confirm which station you listen to verifying that your message went to the correct station.

* Standard texting rates apply.


How To Vote On A Poll:

Your announcer wants to know your opinion, your musical and other tastes, therefore it will ask you to participate in voting.  For this you will be given the necessary instructions to send your text message.
The response choices will always be the same: a, b, c or y, n (for yes/no). 


To participate in voting:
1. Start a new text message.
2. Enter the destination number: 11977
3. Begin your message starting with the key word announced (for example:  "Vote").  
4. Then a space and then your response (one of the following letters: a, b, c, y, n).  
5.  Send your message.  

Example: (To: 11977, message : vote a)

If you did all the above correctly, you will receive confirmation that your vote was received and recorded.  
* Standard texting rates apply


How To Enter A Contest:

You also can participate in contests with your cell phone, listen for instructions and the key word.

To participate in a contest:
1.    Start a new text message.
2.    Enter the destination number: 1 977
3.    Begin your message starting with the key word announced by the announcer (for example:  "kdo").  
4.    Send your message.  

Example: (To: 11977, message : kdo)

If you did all the above correctly, you will receive a confirmation that your contest entry was successful.
* Standard texting rates apply



Frequently Asked Questions

What is text message or SMS?
SMS or text message is an alphanumeric message that you can send or receive on your cellular phone. Text messaging is a fast and efficient way to inform someone without disturbing her/him. On average,  Canadians send 30 Millions SMS / day.

How can I learn to send SMS ?
Each phone has a different process to open the text messaging and write a message, don't hesitate to check your handset user guide, or visit your wireless carrier's web site.
Aliant, Bell, Fido, MTS, Telebec, Telus, Rogers, Videotron, CHOM

What is a shortcode ?
It is a 5-6 digits number used by companies instead of the regular 10 digits number. They are easier to remember, and works with all wireless carriers. To send a message to CHOM, you have to use the short code 11 977 as destination telephone number.

Will the DJ's see my messages ?

The CHOM Dj will see all the messages on his computer in the studio. He will certainly read your message, and answer by text message, or read it live (if it is a dedication for example).

How often can I send text message ?
There is no limitation, you can chat as often as you want with the CHOM Djs, participate to vote and contests whenever applicable

Which communication companies offer the service ?

All the major wireless carriers in Canada offer the service through common short code initiative..

How much does it cost to send a text message ?
Standard texting rates apply.

What do you do with the collected information ?
By participating in CHOM mobile services, you accept to receive information about CHOM and its partners.

How can I contact you if I need help ?
Please email mobile@bellmedia.ca for any mobile services questions and customer service